Lead Generation
We leverage multiple platforms to generate high-quality leads for your business. Our education call center outsourcing services tap into social media, co-reg, email, and direct and paid marketing.
Proctoring Service
We also offer proctoring services for online education platforms, schools, colleges and universities. The infrastructure we execute are at par with the modern development and your requirements.
Customer Service
Our education call center outsourcing services include every almost everything, from resolving payment issues to new enrollments. Our trained agents can attend parents, teachers and students across platforms and in multiple languages.
Counseling Support
We train our agents with your business offerings and specifics to ensure expert counseling to parents and students who have difficulty choosing a course.
Customer Acquisition
We simplify the customer acquisition process and make them seamless with our expertise in support functions.
Operations
Maintain optimum operational efficacy with our analytical tools and skilled workforce.
Sales & Contracts Administration
Boost and maintain your sales with our superior and effective CX and database support.
Order Provisioning & Order Management
Our order management system is designed for hassle-free monitoring and tracking of a product/service from origin to destination.
Customer Service
From voice and chat to email and social media – our agents can proficiently handle your customer service for your FinTech solutions across channels.
Payment Support
Whether money transfer, income verification, or payment, our agents are experienced in handling all payment-related issues via multiple channels.
App Support
Our skilled tech agents can guide customers through complex applications with ease and understanding of a global finance technology solutions provider.
Collection Support
A prominent name in financial technology solutions outsourcing, we can provide support service for both 1st party and 3rd party collections.
Customer Acquisition
Our team also helps acquire new customers for your finance IT solutions and ensures that your business’ values and brand voice reflect our service from the first interaction.
Back Office
We have proprietary back-office software that is enabled with optimal data security features.
It makes the entire process of data collection, registration, and administration secure and efficient.
We are experts in people interaction, and this gives us the edge in delivering a superior customer experience in every contact.
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